How to Send a Request to Atobi's Support Team

Please, before submitting a support request, visit our FAQ page 👉 here 👈

Here is what is needed to share when submitting a support request:

  • Email's subject: what is the issue about
  • Description: what is going on
  • On which platform? Web App - Mobile App - Admin. List of supported devices/browser supported 👉 here 👈
    • 🖥️If Web App or Admin, please indicate the Browser
    • 📱 If Mobile, please indicate the phone model (Android/IOS)
      • Is it the latest version of the App?
      • Specific module or general experience?
  • How can the issue be reproduced? Describe the steps to experience the issue.
    • If possible, screen recording
    • Any other information/screenshots/etc.

All issues need to be sent to our central email 👉 help@atobi.io 👈

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.