Members have now the option to “Report” or “Hide” content, and also to “Block” a person on Atobi.
If anyone finds a comment that they wish to report, they will have to click on the 3 dots on the right of the post, and 3 options will appear:
Block: This option will censor social feed posts and comments, news posts and comments, Missions activities answers, and chat messages.
Report: This option will allow the user to write and submit a report about the inappropriate behavior he encountered on the app. This report will be visible to admins on the admin dashboard, next to members management.
Hide: This option will hide specific content.
📝 Note: The difference between hiding and blocking a member is that hiding only hides that one specific content item, while blocking a member hides all the content (social feed posts and comments, news posts and comments, and mission answers) from that person.
Admins have access to the complaints panel on the admin dashboard. This way admins can manage all the reports.
Admins can have a full overview of the type of content that’s being reported:
- The reporter
- The complaint type: a social feed post or comment, a news post or comment, etc.
- The complaint reason: the actual report written by the reporter.
- The complaint object: the actual piece of content including the user who created it.
After reviewing the report, by clicking on “Actions”, admins will have 2 options:
- Reject the issue - by rejecting the issue, admins can specify a reason for complaint rejection.
- Mark it as “Resolved”
📝 Note: Access to “Complaints” from the admin panel is regulated by Owners.
Members will not be notified when a complaint has been made, or when a report has been accepted or rejected.