Managing Districts

Districts let you group locations — like stores, warehouses, or regional offices — into meaningful geographic or organizational clusters. Use them to simplify how you manage and target content across your location network. 🗺️

In This Article:

🏙️ What are Districts?

➕ Creating a District

📋 Managing Your Districts

💡 Tips & Best Practices

🏙️ What are Districts?

A district is a named grouping of locations within a single country. Think of it as a regional cluster — for example, Greater Copenhagen could group all stores in the Copenhagen area, or Central London could bundle your UK city-centre locations together.

Districts help you:

  • 📍 Organise locations into meaningful geographic or operational groups
  • 🎯 Target content and communications more precisely across your network
  • 🗂️ Keep your location structure clean and easy to navigate

You'll find Districts under Platform Settings → Locations → Districts tab.

➕ Creating a District

Creating a district takes two steps: set the name and country, then add the locations that belong to it.

Step 1 — Name & Country

  1. Click + Create in the top-right corner and select District from the dropdown.
  2. Enter a Name for the district (e.g. Central London or Greater Stockholm).
  3. Select a Country from the dropdown — every district belongs to one country.
  4. Click Next.

💡 Tip: District names support translations. Click the language flag next to the modal title to add the district name in other languages your team uses.

Step 2 — Add Locations

Choose which locations belong to this district. You have two ways to select them:

  • Administrative divisions — Browse and select individual locations directly. Each row shows the location's Name, Type (e.g. Store, Warehouse, Regional Office), and any assigned Location categories. Use the search bar to find specific locations quickly.
  • Location categories — Filter and select by category to bulk-add all locations that share a category tag.

The counter at the top updates as you select: N locations selected.

⚠️ Important: A location can only belong to one district at a time. Locations already assigned elsewhere are flagged with "Currently in district: [name]" in orange. Selecting them will move them to your new district.

  1. Select all the locations you want to include.
  2. Click Review to confirm your selection.
  3. Click Save to create the district.

📋 Managing Your Districts

All your districts are listed in the Districts tab, showing the district Name, Country, and Created by. Use the Search bar at the top to find a specific district quickly.

Click the ⋮ menu on any district row to access actions:

  • 👁️ View — See the district's name, country, and all assigned locations (read-only).
  • ✏️ Edit — Update the name, country, or location membership using the same two-step flow as creation.
  • 🗑️ Delete — Remove the district permanently.

Note: Deleting a district removes the grouping only — it does not delete the individual locations inside it.

💡 Tips & Best Practices

  • Use clear, geographic names — Names like Greater Copenhagen or Northern Italy are easier to recognise at a glance than internal codes.
  • Leverage Location categories for speed — If your locations are already tagged with categories, use the Location categories tab when adding locations to select entire groups in one go rather than picking individually.
  • One country per district — Districts are scoped to a single country. If you need cross-country groupings, consider using Audiences instead.
  • Translate district names — If your platform runs in multiple languages, add translated names so the district label always makes sense to every user, regardless of their language setting.
  • Review before saving — The Review step shows your full selection before anything is committed, so take a moment to check the location count is what you expect.