How to use Sequential Actions

By default, when we create an article with multiple actions, audience members can complete actions in any order they want. If you wish to force members to complete actions sequentially or create sections that have to be unlocked one by one, you can turn on Sequential Actions. Members will have to complete one action to unlock the next. This is what they will experience:

What is Sequential Actions?

With Sequential Actions, you can create a journey by making actions and sections unlockable.

Audience members will unlock actions and sections one by one. New sections will be unlocked when all actions in the previous section have been completed.

💫 Tip: Use Sequential Actions if your article is related to training, onboarding, or similar activities where you want to ensure that actions are completed in order. This creates a focused learning path and provides a micro-learning experience to members.

Get started with Sequential Actions

The key ingredients to creating a sequential unlocking experience are Heading and Actions.

How to activate sequential unlock?

From your desktop, open Article Studio.
Create a new article or Open an existing article.
In article edit mode, click Settings and turn on Sequential Actions.

Once you have turned on "Sequential actions", all actions will have to be done one by one in the order they are in the article.

How to create sections?

Each section is created by adding a new heading and at least one action.

Add a heading and an action below it.
Add any other blocks under the heading, such as a video, picture and text blocks, if needed.
Now, everything under the heading is in one section.
Repeat the steps 4-6 to create new section. Next section will be unlocked only after all the actions in the previous section are completed.

👀 Note: For the best sequential unlocking experience, we advise adding actions under each header. It is the completion of actions that trigger the unlock of new sections.

💫 Tip: An Action can have Required completion by: All members in the audience or One member per location. We advise that you only use the default All members in the audience if you have Sequential Actions enabled.

If you use One member per location, then colleagues will be able to unlock actions and sections for each other.

👀 Note: Sequential Actions are only supported in browsers and on web apps. If your members are using the native app (installed from App stores), then they will get a regular article experience.

Edit and re-order

If you change your mind, you can freely move headers, actions, and other blocks around. However, we advise that you don't change the order of headers and actions after you have published. This can create a confusing unlocking experience for audience members.