🎛️ Platform Settings: Customize Your Branding, Landing Page, Translations, Notifications & More
Platform Settings is where admins can configure the Atobi workspace. From branding and homepage layout to channels, translations, and notifications — everything that shapes your platform experience is managed here.
In This Article:
Preferences:
🎨 Subdomain Settings - Logos & More
Administration:
📁 Channels
Localization:
📖 Glossary
🔑 Accessing Platform Settings
To begin customizing:
- Log in to the Atobi web app.
- In the sidebar, scroll to the bottom and click Platform Settings.
- You’ll enter the Platform Settings view, where all configuration options are grouped in a dedicated sidebar.
- To return to the main platform at any time, click Back to App at the bottom of the sidebar.
Note: Only users with Owner permissions can access Platform Settings.
🏠 Home Settings
Customize the layout and content your members see on the Home Page. Feature articles and posts, track upcoming actions, achievements, and more to keep members informed and engaged.
For detailed instructions on managing Home Settings, see How to Customize Your Home Page
🎨 Subdomain Settings
The Subdomain Settings section is where you customize the look and feel of your platform. Here, you can upload your brand assets, adjust display names, and add shortcuts - all the items that shape your platform’s visual identity and experience.
👉 How to access it:
- Go to Platform Settings → Subdomain in the sidebar
- Click the three dots on the right-hand side next to the domain you want to edit.
- Select Edit Settings - this will open all the customization options
🛠️ What You Can Customize👇
🏷️ Logo
- Purpose: Displayed on the sign-in page and at the top of the sidebar menu.
Requirements:
- Dimensions: 1024x1024px
- Format: PNG
- Background: Can be transparent
Best Practice: Ensure the logo is clear and represents your brand effectively!
🔤 Name & Short Name
- Purpose: Used as the app's name on both desktop and mobile platforms.
- Character Limit: Up to 30 characters (shorter names are preferable for better display).
Best Practice: Choose a concise and recognizable name for easy identification.
📝 Description
Purpose: Appears after "Welcome to" on the login page, providing a brief introduction or message to users.
Best Practice: Craft a welcoming and informative description to greet your members.
🎨 Theme color & background color
Purpose: Customize the app's appearance on mobile devices to match your brand's color scheme.
Note: Custom colors are reflected only on the mobile app. For more information, contact your support representative.
Best Practice: Consistent branding enhances user experience and brand recognition.
📧 Help Email
Purpose: Provides users with a contact email for assistance, displayed on the login page.
Best Practice: Ensure this email is monitored to promptly address user inquiries.
🖼️ Web App Icon & Favicon
Purpose: These icons appear as the app button on desktops and mobile home screens.
Requirements:
- Dimensions: 1024x1024px
- Format: PNG
- Background: Should not be transparent
Best Practice: A distinct icon ensures easy identification and enhances brand visibility.
🔠 Fonts
Purpose: Customize your platform's typography to align with your brand's style.
Requirements:
- File Type: woff2
- Styles: Include bold, italic, and regular
Note: The font file type must be woff2, and the font files themselves should include bold, italic, and regular styles. Please note that in places where we use different font styles and weight combinations by default, we will use your font in those places with italic and/or bold style.
Best Practice: Ensure fonts comply with accessibility guidelines for optimal readability. Sans serif fonts are recommended for better accessibility and reader experience.
⏱️ Automatic Logout Upon Inactivity
Purpose: Set the amount of inactivity time before a user is automatically logged out. This helps maintain account security, especially on shared devices.
Settings:
- Input the number of minutes you want for Desktop and Mobile.
- Setting the value to 0 minutes will disable automatic logout.
Best Practice
- For Mobile, we generally recommend setting it to 0 so users aren’t repeatedly asked to log in.
- For Desktop, consider the needs of your organization — for example, if multiple employees share a device, you may want a timeout for security. Otherwise, keep it minimal to avoid frequent logins.
🔗 Links
Purpose: Add quick access links to other websites, displayed in the sidebar menu and at the bottom of the Home page.
How to Add Links:
- In Platform Settings, click the three dots and choose "Edit Links".
- Enter the URL and a descriptive name for each link.
- Save your changes.
Best Practice: This feature allows seamless navigation to external platforms like e-commerce sites, staff scheduling tools, or HR systems.
🏁 Landing Page
Want to highlight a specific channel when members log in? You can choose which page members land on when they open the platform (on both mobile and web).
💡 How it works:
- By default: Everyone starts on the Home page.
- If customized: You can set any channel (like News or Campaigns) as the start page - so when members log in, they go straight there.
- Good to know: On mobile, the selected landing page channel will appear first in the bottom menu. On desktop, it will appear at the top of the left-hand menu, above Home, instead of inside the regular channel list.
👉 How to set it:
- Go to Platform Settings → Landing Page in the sidebar
- Under Landing Page, select either Home or Channel.
- If you choose Channel, pick the specific channel you want members to land on.
- Click Update to save your changes.
🔑 Single Sign-On
Configure Single Sign-On (SSO) to allow members to log in using your organization’s identity provider.
For setup instructions, see: How to Set Up Single Sign-On (SSO) in Atobi
🛎 Notification Settings
Manage when and how members receive notifications across the platform.
👉 To access: Go to Platform Settings → Notification Settings
🔔 What You Can Set Up
- Quiet Hours → Set default “Do Not Disturb” times (before + after specific hours).
- Chat Notifications → Enable/disable notifications for direct + group chat messages.
- Articles & Feed → Manage notifications for new articles, deadlines, shared content, new comments, new reactions, glossary sync updates.
- Achievements → Notify members about achievement completions, failures, or rewards.
- Other → Turn on manager communication notifications + complaint alerts when new complaints are submitted.
💡 Key points:
- Quiet hours are based on each member’s local timezone (based on their location), so members in different regions will experience the set quiet hours according to their own time.
- These settings define the platform-wide defaults, but each member can adjust their own personal notification preferences in their profile.
📁 Channels
Create and manage Board and Feed Channels to organize how articles and posts are delivered across your platform. Channels help structure training, campaigns, and everyday communication.
For detailed instructions on managing Channels, see Creating Channels in Atobi: Board & Feed
🗂️ Content Categories
Organize articles and actions into categories to make content easier to find, filter, and track. Categories help keep your workspace structured for both members and content creators.
For detailed instructions on managing Content Categories, see Organizing Content with Categories in Atobi
🛑 Complaints
Manage reported content and user complaints in one place. Review reports submitted by members and mark them as resolved or rejected to help maintain a safe and respectful platform.
For detailed instructions on managing complaints, see Complaint Module: Take Control of Your Experience
📖 Glossary
Manage key terms and brand phrases to ensure accurate and consistent translations across all languages. Lock specific words or define fixed translations to maintain brand identity.
For detailed instructions on managing the Glossary, see Atobi Glossary – Ensuring Accurate Translations & Brand Consistency
🌍 Automatic Translation
Are you managing teams across multiple countries and languages? You can choose whether the platform automatically translates all articles and feed posts into each member’s preferred language (as set in their profile).
💡 How it works:
- If enabled: Posts and articles will automatically display in the member’s preferred platform language - even if the creator hasn’t officially added that language. The system will auto-translate it for the member. Members can still toggle back to the original language if they want.
- If disabled: Members will see the original language and can manually click the translate button if they want a translation.
This gives you control over whether content is automatically adapted to each user or left in its original form by default.
👉 How to set it:
- Go to Platform Settings → Automatic Translations
- Find the toggle for Automatic translate into member’s preferred language.
- Switch it on to enable automatic translation, or off to leave translation manual.
- Click Update to save your changes.