🌟 Engagement Studio: Boost Motivation with Achievements & Competitions!

Atobi's Engagement Studio is your go-to tool for motivating staff and recognizing performance. 🚀 By creating custom achievements 🏅 and competitions 🏆, you can inspire your team to reach new heights!

Let’s explore how to set up achievements and competitions, track progress, and reward employees! 👇

In This Article

🖥️ Accessing Engagement Studio

👋 Introduction to Engagement Studio

🔎 Achievement & Competition Overview

🎨 Creating Achievements

🏆 Creating Competitions

📊 Tracking Achievements

🎯 Checking Results & Assigning Rewards

🎁 Giving members Personalized rewards:

• Manually Assigned Personalized Rewards
• Automatically Distributed Personalized Rewards

🖥️ Accessing Engagement Studio

• Where to find it? Head to the sidebar menu on your desktop and select Engagement Studio.
• Permissions required: Only admins with Engagement Studio rights will be able to access Engagement Studio.
• First-time access? If you just got permissions, log out of the platform and back in to activate it.

👋 Introduction to Engagement Studio

🔎 Achievement & Competition Overview

In Engagement Studio, you’ll see all your achievements and competitions organized into three tabs:

✔️ Draft – Still being worked on, not visible to members. ✍️

✔️ Active – Live and available for members to see and participate! 🚀

✔️ Archived – No longer active, but visible for those who completed or participated. 📜

🎨 Creating Achievements

1. Open Engagement Studio and click Create
2. Select Engagement type Achievement
3. Give your achievement a clear name (max 24 characters) and a short description (max 250 characters) to explain the reward or goal to members.

💡 You can also add translations for other languages if needed.

4. Add Visuals: Choose how the achievement will appear on members’ profiles. You can:

• Select an icon or upload an image to represent the achievement.
• Choose a shape and color to make it visually distinct and easy to recognize.

5. Choose the Participation Criteria and specify how members can earn this achievement. You can set these triggers:

• Complete articles in a specific channel – Select the channel and number of articles.
• Complete articles in a specific category – Choose the category and number of articles.
• Complete specific articles – Select one or more articles directly.

You can also add:

• A minimum quiz score: Set a threshold that must be reached for the achievement to be awarded.
• Audience Restrictions: This allows you to control which members can earn the achievement. For example, you might restrict it to certain regions, departments, or roles. This ensures that achievements are relevant and appropriate for the targeted group, preventing members outside the intended audience from seeing them.

⚠️ Important: Achievements do not work with recurring actions or team-based tasks where only one member per location completes them.

6. Add a Certificate: provide formal recognition, motivate staff, and give members a professional way to showcase their accomplishments.

Certificates are fully customizable:

• Choose from four templates, available in portrait or landscape orientation.
• Include the tenant logo and the achievement title on the certificate.
• Add a personalized message for extra recognition.
• Specify the signer’s name and role to show who is awarding it (optionally, upload a signature image for a personal touch).
• You can also include the reward or average quiz score on the certificate.

Certificates are enabled by default but can be turned off if not needed.

7. + Add More (Archive & Rewards)

Archive Date: Choose when the achievement will be archived and no longer available to earn:

• Before archive date: Members can earn it
• After archive date: Disappears for those who didn’t complete it but remains visible for those who earned it
• No archive date: Leaves the achievement or competition open-ended

Add Rewards: Select the type of reward members will receive upon earning the achievement:

• Generic Reward – Automatically gives the same reward to all members who meet the criteria (e.g., message or coupon code)
• Personalized Reward attached manually – Manually assign unique rewards to individual members after completion. Read more on that here.
• Personalized Reward attached automatically – Automatically distribute unique codes or rewards to members. Read more on that here.
• No reward – Members earn the achievement badge itself without receiving any additional reward.

⚠️ Important: Achievements cannot be edited after a member has earned them! Make sure everything is correct before publishing. ✅

8. After reviewing all settings, click Publish to make the achievement available to members.

🏆 Creating Competitions

1. Open Engagement Studio and click Create
2. Select Engagement type Competition
3. Give your competition a clear name (max 24 characters) and a short description (max 250 characters) to explain the goal to members.

💡 You can also add translations for other languages if needed.

4. Add Visuals: Choose how the competition will appear on members’ profiles. You can:

• Select an icon or upload an image
• Choose a color for the trophy

5. Choose the Participation Criteria and define how members can enter this competition. You can set these triggers:

• Complete articles in a specific channel – Select the channel and number of articles.
• Complete articles in a specific category – Choose the category and number of articles.
• Complete specific articles – Select one or more articles directly.

You can also add:

• A minimum quiz score: Set a threshold that must be reached for the member to qualify for the competition.
• Audience Restrictions: This allows you to control which members can participate in the competition. For example, you might restrict it to certain regions, departments, or roles. This ensures that competitions are relevant and appropriate for the targeted group, preventing members outside the intended audience from seeing them.

⚠️ Important: Competitions do not work with recurring actions or team-based tasks where only one member per location completes them.

6. Competition Rules: Decide how winners will be selected:

• The fastest to complete – Winners are the first members who meet the competition criteria.
• Highest score – Winners are those who achieve the best quiz or assessment results.
• Manually handpicked – Admins choose the winners directly after the competition ends.
• Lottery (random selection) – Winners are chosen at random from all members who met the criteria.
• Everybody who meets the criteria – All qualifying members are winners.

Then specify the number of winners.

7. Competition End Date & Announcement: Choose when the competition ends and when winners should be announced.
8. Add a Certificate: provide formal recognition, motivate staff, and give members a professional way to showcase their accomplishments.

Certificates are fully customizable:

• Choose from four templates, available in portrait or landscape orientation.
• Include the tenant logo and the achievement title on the certificate.
• Add a personalized message for extra recognition.
• Specify the signer’s name and role to show who is awarding it (optionally, upload a signature image for a personal touch).
• You can also include the reward or average quiz score on the certificate.

Certificates are enabled by default but can be turned off if not needed.

7. + Add More (Archive & Rewards)

Archive Date: Set when the competition should be archived. You can also tick "Archive when competition ends" so it closes automatically.

Add Rewards: Select the type of reward members will receive upon winning the competition:

• Generic – Automatically gives the same reward to all members who meet the criteria (e.g., message or coupon code)
• Personalized - attached manually – Manually assign unique rewards to individual members after completion. Read more on that here.
• Personalized - distributed automatically – Automatically distribute unique codes or rewards to members. Read more on that here.
• No reward – Members earn the trophy badge itself without receiving any additional reward.

⚠️ Important: Competitions cannot be edited after members have joined or winners have been selected. Double-check everything before publishing.

9. After reviewing all settings, click Publish to launch the competition.

📊 Tracking Achievements

Members can track their own progress in their profile:

• 🏅 In Progress – Shows all achievements or competitions the member is working on, including the ones they have missed
• ✅ Achievements – Shows achievements they completed, competitions they won, and any certificates they earned
• 🔍 Explore – Shows achievements or competitions the member can participate in but hasn’t started yet.

💡Members also receive notifications when they complete an achievement, win a competition, and receive a reward, as well as when they miss an achievement or fail to win a competition.

🎯 Checking Results & Assigning Rewards

How to check results?

• Open the active or archived achievement or competition and go to the Results tab.
• Use search & filters to track who’s in progress, who earned it, and who didn’t meet the criteria.

👥 Personalized Rewards? Follow up with manual reward assignments - either individually or in bulk.

🎁 Giving members Personalized rewards

If you’ve set up Personalized Rewards, you can assign them to members either manually or automatically, depending on the type selected.

🔸 Manually Assigned Personalized Rewards

Use this option to assign unique rewards to individual members after they’ve earned an achievement or won a competition🏆

Where to check?

In Engagement Studio, click on the the achievement or competition and go to the Result tab. You’ll see how many members have completed/won and how many still need their reward.

Manually assign rewards:

1. Use the search bar or apply the Not Rewarded filter.

2. Click Attach next to the member’s name.
3. Enter the reward (message, code, certificate link, etc.).
4. The reward is delivered instantly, and the member receives a notification. 🔔

💡 Manual assignment works well for one-off or unique gifts, such as certificates or personalized vouchers.

Bulk upload rewards:

1. Click Batch Upload 📤

   

2. Download the .csv file of members who haven’t received rewards.
3. Fill in the reward details for each member.
4. Upload the updated file.
5. The system assigns rewards automatically, and members are notified. 📩

💡 Bulk upload is ideal for larger groups, like company-wide competitions or seasonal campaigns.

🔸 Automatically Distributed Personalized Rewards

This option automatically assigns unique rewards to qualifying members as soon as they complete an achievement or win a competition, based on a pre-uploaded reward list.

Set up automatic rewards:

1. During the Reward step of creating an achievement or competition, select Personalized – distributed automatically.
2. Upload a CSV, .xls, or .xlsx file containing all rewards.

• The file should have one column, with one reward per cell. Each cell counts as a separate reward (code, message etc.).

3. Optionally, set an expiration date for the rewards and choose to show members when the reward will expire.
4. Enable a low-code alert so you get a notification when the reward list is running low.

How rewards are assigned:

• The system stores all rewards in a queue and automatically assigns the next available reward to members who meet the achievement or competition criteria.
• Members receive a notification once a reward is assigned 🔔

Managing and adding additional rewards:

1. Go to the Results tab of the achievement or competition
2. In the overview you’ll see Reward type: Personalised – distributed automatically and how many rewards are left.
3. Click to view a list of all rewards, including expiration dates and alert settings.
4. If you click + Add rewards, you can replace all unused rewards or upload additional rewards if running low.
5. Using the three-dot menu, you can can delete all unused rewards or delete all rewards entirely.

💡 This method is ideal for large groups or recurring campaigns, allowing you to monitor, update, and extend rewards easily without manual assignment.