Custom Notifications

Custom Notifications allow you to remind members who have not completed required articles or actions. This helps ensure that deadlines are met, progress is maintained, and important tasks are not overlooked. By sending timely reminders, you can keep your team on track and improve overall engagement with the content.

How to send Custom Notifications?

1. Open the relevant article in Article Studio.
2. Click on the Insights tab.
3. Scroll to the bottom of the Results tab to the 'Notify Members' section.
4. Choose the specific location(s) you wish to notify. Only members who have not completed the article will be notified.
5. Click the Notify Members button.

Note: If all members in the selected location have completed the article, the button will remain gray.

6. Enter a personalized title and message in the custom fields.
7. Click Send Notification.

What Happens Next?

Members who have not yet completed the article will receive a custom notification reminding them to take action. The message will appear under Notifications, and if push notifications are enabled, the member will also receive an alert. When a member clicks on the message, they will be directed to the article.