Article Engagement Dashboard

Want to track how members are interacting with published articles? 📈

The Published Article Engagement dashboard provides insights into how members engage with published articles. This includes visibility, interactions, and completion rates, so you can see how well your articles are performing. ✅

👀 Who can access it?

The dashboard is accessible to all members—no special permissions needed.

📍What can you see?

The data shown is specific to your location and any sub-locations, ensuring you only see relevant insights for your team.

How to Access

Open the live article.
Click on the dashboard icon at the top right.

What You Can See

This dashboard helps track engagement with published articles, showing insights such as:

What percentage of assigned members have accessed the article?
- Displayed as a circular progress indicator.
Who has seen the article and when did they first access it?
- The "Seen" tab lists members who have viewed the article, along with the exact date they first accessed it and how many days have passed since.
Who has not seen the article?
- The "Not Seen" tab lists all members who have not yet viewed the article.
How many members have completed the required actions?
- The "Progress" tab tracks completion percentages for actions within the article.
- It also includes a completion column that shows each member’s status:
  - Not Started – The member hasn’t begun any required actions.
  - In Progress – The member has started but not finished all actions.
  - Completed – The member has finished all actions, with the completion date displayed.
How close is the team to full engagement with the article?
- The dashboard provides a quick overview of reach and progress, helping teams follow up with members who have not engaged.

📥 Download the data

To export the data, open the specific table, click on the three dots in the top-right corner, select Download, and choose your preferred format.