Board and Feed Channels

Channels are like folders for organizing published articles based on theme or topic. The goal is to make it easy for your audiences to find and engage in your published content.

Creating a Channel

1. From the sidebar, click on “Channels Studio”
2. Click on "+ New Channel" at the top.
3. Pick your Channel type
   1. Board Channels are for editors to publish campaign roll-outs, training, and more. It gives editor a big toolbox of making content with tasks, deadlines, recurring actions, and much more. Use Board Channels for result-oriented, top-down content. Only members with Article Studio access can publish articles to Board Channels.
   2. Feed Channels are for everyone to share inspiration and celebrate achievements and ideas. Members can share images and videos. When creating the Feed, you can define who is allowed to post and react to posts.
4. Add Channel Cover Image
5. Add Channel title (max 21 characters)
   1. Pro tip: if your organization is spread across multiple countries and covers multiple languages, you can translate the name of each channel into the local language.
6. If you're creating a Feed Channel you can now pick who has access to the Feed and if they're allowed to create posts or only comment and react to posts. You do that by:
   1. Create a Group, give a name to it and add Audiences to the group. This defines who has access to the Feed. You can create a group for each country, a group for store managers or area managers etc.
   2. Select if the audience is Creators or Viewers.
   3. You can have multiple groups on a Feed. Group members can only create and view posts within their group. Notice: if members can access multiple groups, they can select which group they want to post to.
7. Notifications, yes or no? It’s up to you to decide if new posts in a channel should trigger push notifications.
8. Review and Create the channel
9. Et-voilà! Your channel is ready and can now be used by others.